Sign up for Notifications* through tecoaccount.com. When you sign up, you can let us know how you'd like us to contact you. You can receive texts, emails, and/or phone calls regarding your service and other important information.
Text UPDATE to 27079**
*Message and data rates may apply.
**If the phone number you text from is not recognized, you will be prompted to follow steps to register so you can report your outage and receive outage updates. Please have your 12-digit account number and zip code to complete registration.
If you encounter a downed power line, move a safe distance away and always assume that it is energized. While some energized wires spark and snap, others may not appear dangerous.
Also, avoid floodwaters that can hide energized power lines and other hazards, or put you at risk of drowning. Download our Power Line Safety brochure.
If you see downed power lines:
We apologize for the inconvenience, the outage map is currently unavailable due to scheduled maintenance. To report an outage during this time, please call 1-877-588-1010 or click here.
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