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Sign up for Power Updates* through tecoaccount.com. When you sign up, you can let us know how you'd like us to contact you. You can receive texts, emails, and/or phone calls regarding your service and other important information.
Text UPDATE to 35069**
*Message and data rates may apply.
**If the phone number you enter is not recognized in our system, you may text UPDATE followed by your account number or meter number.
If you encounter a downed power line, move a safe distance away and always assume that it is energized. While some energized wires spark and snap, others may not appear dangerous.
Also, avoid floodwaters that can hide energized power lines and other hazards, or put you at risk of drowning. Download our Power Line Safety brochure.
If you see downed power lines:
We apologize for the inconvenience, the outage map is currently unavailable. Please check back soon.
To report an outage, please call 1-877-588-1010.